Shipping & Returns

Delivery timelines, return windows and how to start one.

Shipping

  • Free standard delivery on all orders above ₹999; a flat fee applies below that.
  • Orders are dispatched within 24 hours and arrive in 3–6 business days.
  • You’ll receive a confirmation and status updates on your account once the order ships.

Returns & Exchanges

  • Returns are accepted within 10 days of delivery for unworn pieces in original packaging.
  • Earrings and customised pieces are final sale for hygiene and production reasons.
  • Refunds are issued to the original payment method within 5–7 business days of the return being received.

Starting a return

Log in and open your profile to find the order you’d like to return and follow the prompts. Reach out via Contact us if you run into any trouble.

Shipping & Returns | ELYSIAN